The Quick variation: if you are looking for a unique gemstone or unique wedding present, Leibish & Co. features a powerful supply of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run company might functioning online since 1998 with a personal touch which includes obtained repeat company the world over. Leibish & Co. allows you to purchase loose rocks or perhaps to make use of its free “Design yours” instrument to carry the perfect piece of jewelry your. With many years of experience and solid design under their belt, Leibish & Co. is found on the verge of increasing their stock to watches also add-ons.
Whenever Leibish Polnauer launched his first on the web diamond business in 1998, it took nearly an entire day to publish an individual image and explanation to their internet site â but he was a visionary just who watched possible for the fledgling world of ecommerce. “as he sees the possibility in a notion, he’ll fit everything in in the power to progress with it,” said Benji Margolese, Director of information promotion for Leibish & Co.
Leibish developed a fruitful, family-run process with his wife and kids offering in management opportunities. They usually have expanded a fruitful web based business with workplaces positioned throughout the world. Leibish & Co. is a leader in special coloured diamonds and gemstones which are difficult to get in other places. Their diamonds may conflict-free, and is an important factor for a number of shoppers.
“individuals reach you since they search some thing a tiny bit different, something more special than everyone features,” Benji said.
While Leibish & Co. supplies high-quality conventional expensive diamonds, the business focuses primarily on colorful, unique jewelry. When asked the reason why the organization features such a higher client return rate, Benji rapidly pinpoints the main reason.
“It’s a mixture of excellent products, great service, and jewellery designed towards greatest quantities of excellence,” he mentioned. “The jewelry we make just isn’t your daily, mass-produced form of item. Each piece is custom-made to perfectly fit the diamond or gem stone picked because of the customer.”
A household Affair With individual Service
Leibish & Co. is actually a real family company, with Leibish’s family unit members playing important roles when you look at the organization.
Leibish functions as creator and President with the company, while their partner, Rosi, could be the company’ occasions management. Their unique eldest girl, Chavi, functions as top honors Jewelry Designer â which will be a massive obligation since custom jewellery accocunts for over 50% of business’s business, Benji mentioned.
Leibish’s oldest son, Yossi, is the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, that is a graduate in the Gemological Institute of The usa, will be the Chief Diamond Buyer your company. “Shmulik is actually, genuinely, among most gifted color diamond experts in the industry,” Benji said.
Leibish’s boy Itzik may be the organization’s COO and works its nyc company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, could be the businesses CFO.
“as among the longtime members of the team, I’m able to let you know that, though there is no relationship, they consider me, as well as others, element of their loved ones,” Benji said. “everyone bring our personal knowledge to the company, but work together to regularly expand the organization.”
Customers are also addressed like household at Leibish & Co., the spot where the company invests fuel into individual service and revenue. “if you’ve ever addressed one specific representative, including, that’s the exact same person you’ll always cope with, no matter what you are calling or composing in approximately,” Benji said. “do not trust passing clients around to various divisions if they have a concern or certain problem they would like to cope with.”
Consumers originate from All Over the World
Leibish has actually certain several types of clients: discover people, whom mostly shop through the web page, merchants, and people from inside the trade business, which generally visit the business’s major practices in nyc, Israel, and Hong Kong.
Many Leibish & Co.’s clients are through the U . S .. Its next most well known audience is Canada, with the United Kingdom, Australian Continent, Hong-Kong, as well as the rest of European countries.
Clients at every phase of existence store at Leibish & Co., though the majority are amongst the ages of 35 and 54, Benji said. Also, the business garners more or less 300,000 web site check outs each month â and helps to keep almost all of its clients coming back again.
“with well over a 70per cent return consumer rating, we remain being among the most well-known organizations in our market,” he mentioned.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. carries top-quality jewellery, additionally preserves inventory versatility, specifically for on-line customers, Benji said. The business carries a huge selection of loose expensive diamonds and precious gems, but the important items are tailored jewellery productions.
“We keep a sizable collection of multicolor diamond and gemstone precious jewelry, with some from the rarest hues actually ever observed,” the guy said. “Our company is recognized best by our very own bread-and-butter services and products â yellow diamond and pink diamond engagement rings. But we offer expensive jewelry of virtually every shade, and priceless gems â including sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, as well, but our expertise is within the realm of shade.”
For clients who’ve anything planned and need help making it an actuality, Leibish & Co. offers a “Design your personal” precious jewelry instrument, which Benji said is their best item.
“normally, when looking for a unique piece, people frequently want particular stones and establishing designs they have currently dropped crazy about,” the guy said. The “Design Your Own” tool allows clients to construct a piece utilizing the material, placing, and steel of their choice.
“It allows these to bring their dreams your â with the help of our expertise in design,” Benji told united states.
Accessories & brand-new on the web Tools in Store for Leibish & Co.
As it looks toward the near future, Leibish & Co. is slowly changing toward higher-ticket products and product diversity. The firm seems comfortable branching off to new product lines because of the commitment and passion it pertains to most appropriate its recent designs.
“we now have mentioned adding lots of accessories â like luxury watches, bags, and also pens,” Benji said. “But we chose to hold back until we 1st perfected the primary distinctive line of product, and is diamonds.”
Leibish & Co. is also looking for ways to carry on refining their common internet site, too. A good way it intends to improve the web experience is by launching augmented reality features, that’ll provide virtual customers a lot more of an in-store experience.
As a company with its roots in colorful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional industry which views change since exemption, not the guideline.